This event is hosted by our knowledge partner Salesforce
The groundbreaking AI innovations just launched at Dreamforce, including Agentforce, are coming to Amsterdam. Dive into 40+ sessions, 25+ demos, and trainings to get hands on with Agents and see how to customise them for your business needs. All in one day and all for free.
And then specifically some extra attention for the Nonprofit session with Qredits:
Training an AI Agent to Speak Like One of Us: Mastering Tone, Voice, and Dutch Fluency
Join this session to discover how Qredits trained their AI agent, Leen, using Agentforce to handle standardized questions with efficiency and personalization. Learn key lessons on tone and voice alignment, Dutch fluency, and how Leen enhances customer support by giving agents more time for high-impact, in-person interactions. Whether you’re an AI expert or just starting out, gain valuable insights into using AI to improve service!
Speakers of this session:
| 08:00 | Doors open Pick up your badge and connect with peers over coffee. |
| 08:30 – 10.00 | Registration, Breakfast Sessions & Networking Dive into the latest for Sales, Service, Marketing, Commerce, IT, and Data. Start your day at our Breakfast Sessions with morning snacks and insights on how we bring agents to our #1 CRM apps |
| 10:30 – 11:30 | Opening Keynote: Humans with agents drive customer success together. The Opening Keynote is a must-see, and we advise arriving early to secure your seat. Once the room is full, we’ll offer streaming options from other locations at the event. |
| 11:30 – 12:45 | Lunch Network or chill out in the Campground, where you can experience Agentforce agents in action! Find our latest product demos, connect with industry experts, and get hands on with Agentforce. |
| 12:45 – 16:00 | Sessions, Demos, and Networking Continue your event journey with over 40 sessions, 25 demos, and various hands-on activations. Find solutions to your own challenges and learn how we’re bringing agents to our #1 CRM apps. |
| 16:15 – 18:00 | Networking Reception Connect with your peers at the end of the day, and enjoy free food, drinks, and entertainment. |