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Digital Analytics
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The consent debate is a distraction from the real measurement problem
The measurement conversation in our industry is currently dominated by regulation. Since the European Commission published its Digital Omnibus proposal in November 2025, I have seen countless posts and panels about what happens when cookie rules move from the ePrivacy Directive into the GDPR, what…
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Experimentation & Optimisation
Interview
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Beyond A/B testing: how ANWB experiments when traditional testing isn’t an option
What do you do when you want to measure the impact of a change, but a traditional A/B test simply isn’t possible? With its Causal Impact analysis with Prophet case, ANWB won the Beyond Web Award at DDMA Experimentation Heroes 2025. Instead of dividing users…
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Digital Analytics
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What does it really cost to own an analytics platform? Software, migration, and maintenance costs explained
Analytics tools are often viewed as a cost rather than an investment. That framing alone tells you a lot. A “cost” suggests operational overhead. An investment is capital deployed to generate future returns.
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Digital Analytics
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Your consent banner works. Your tags might not.
Every marketer has had the moment. You read that a competitor got fined for tracking visitors without consent, the article names the brand in the headline, and somewhere between the second and third paragraph you think: I have no idea whether our own setup would…
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Digital Analytics
Experimentation & Optimisation
Artikel
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Ask your data anything. Can you trust the answer?
The demo always looks great. Someone types “why did our revenue drop last week” into a chat window, and two seconds later out comes a tidy answer with a chart and an explanation stapled to it. The room nods along. This is the future, everyone…
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Artificial Intelligence
Conversational AI
Data, Decisions & Engagement
DDMA
Onderzoek
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DDMO 2026: AI evolves from a marketing tool into an organisational challenge
The use of AI has become an integral part of modern marketing. Seventy per cent of marketing professionals now use AI for marketing activities, while nearly three-quarters of organisations (72%) expect to expand their use of AI over the coming year. As access to AI…
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E-mail
Artikel
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Customer data strategies don’t fail, they just don’t deliver
I talk to a lot of marketing and CRM leaders in the Netherlands. Different companies, different sectors, different stages of maturity. But somewhere in almost every conversation, the same thing comes up.
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E-mail
Artikel
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Beyond Prompts: How AI Is Evolving from Content Generator to Email Operating System
How do marketing teams use AI in emails? It’s mostly about subject lines, copy, and sometimes images. Well, it’s a great starting point that saves time, but it introduces the next problem: Your headlines, CTA copy, or imagery may be decent, but does AI see…
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E-mail
Interview
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The great email Reset: Unpopular tips to improve your email marketing and change how you think about email
When it comes to email marketing, it’s easy to get distracted by the latest trends, shiny tools, and best practice checklists. But according to Beth “Queen of CRM” O’Malley, Founder of Astral Digital, the real problem starts much deeper.
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Artificial Intelligence
Conversational AI
E-mail
Artikel
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Navigating the future of email marketing: Embracing AI and deliverability challenges
Let’s start with a simple premise: What if the future of email marketing isn’t about sending more emails, but about sending fewer, better ones? In a world of cluttered inboxes, the real challenge isn’t just getting your email opened, it’s getting it noticed at all.…